back to hell

last saturday shift, it was 43 fucking calls waiting. today, its 48 people in avail. 48 aliens are sitting on their butts and staring at their monitors. no calls coming in. wtf?!

im supposed to be elated, right. but no. im pissed of. bad day. bad start of the work week. here’s fuckin’ why:

1. ive got a deep dive. in short, i was surveyed for one of my calls and the customer gave me an overall rating of 10 out of 10 while he gives the dsl company a 5/10. damn. it only means one thing, i still fail the entire survey. i admit, the dsl company we’re assigned to sucks big time. that’s why i always rant about customers going crazy with their dsl connections. the dsl company whose supposed to keep them connected is one big joke. so that’s why we’re here, tech support, who absorbs all hell and fury. goddamn.

2. i feel really sick. headache. burning eyes. body pain. im tired again. i can see a possible burnout coming. oh hell, il welcome it with open arms.

3. we were made to transfer bays. meaning, we have to evacuate our supposed-to-be permanent PC stations because they’re doing a major re-shuffle on the floor. so i have to leave my beloved PC with all my files and kick-ass wallpapers behind…aarrgghh!

4. all my calls will be monitored. as in. each and everyone of them. for this week. haggard. aaaaaaacccccccckkkkkkkkk!!!!!!!!!!

5. im lousy to the nth power. period.

dammit! dammit! dammit!

i hate the world. i hate my life. i want to die.

*faints on the floor

**happySarah is on hiatus. welcome angstySarah for the meantime